Privacy Policy

In order for Wilderness Wood to process your order we collect personally identifiable information relating to you including name, address, phone number, e-mail address, credit / debit card information.

We’ll only use your personal information for the purpose(s) for which you provide it to us – including responding to your enquiries, handling orders, delivering items and processing payments, communicating with you about orders, products, services and promotional offers, updating our records and maintaining any account you may have with us, preventing or detect fraud or abuses of our Website.

We don’t pass on personal details of our customers to third parties.

Promotional offers: if you have consented we’ll send you information on our products, services and promotional offers. If you no longer want to receive such information, please notify us by email to enquiries@wildernesswood.co.uk

Fraud / Credit Risk: Where necessary to prevent fraud or reduce credit risk we may exchange your Personal Information with other companies and organisations; 
We may transfer Personal Information which users in the European Union provide to us to other countries (including the United States), the data protection laws of which may differ from those of the European Union, and you expressly agree to such transfer.

We reserve the right to revise this Privacy Statement or any part of it from time to time. Please review the Privacy Statement periodically for changes. Unless stated otherwise, our current Privacy Statement applies from time to time to all information that we have about you.

Security
We employ security measures to prevent unauthorized access to information that we collect online.

A cookie is a text-only string of information that a website transfers to your computer's hard disk to remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value - usually a randomly generated unique number.

When you visit our Website we send you a cookie. Cookies may be used in the following ways: 

  • To enable the personalisation features on our Website which gives you the ability to recall recently placed orders, recently viewed pages and see information which you have input on line. 
  • To compile anonymous, aggregated statistics that allow us to understand how users use our Website and to help us improve the structure of our Website and the service to our customers. We cannot identify you personally in this way. 

Disabling / enabling cookies
You can accept or decline "cookies" by modifying the setting in your browser. Please note that if you disable "cookies" you may not be able to use all the features of our Website. 
 
Controller of your information
Information which you provide to us or we gather from the Website or via other information collection methods is controlled primarily by:
Wilderness Wood Ltd
Registered in England: 6910996
Registered office: Wilderness Wood, Hadlow Down, East Sussex TN22 4HJ
 
Contact us
Should you have any queries or wish to order by telephone or in writing, please contact us via any of the following routes: 
Telephone: 01825 830509
Post: Wilderness Wood Hadlow Down East Sussex  TN22 4HJ Email: enquiries@wildernesswood.co.uk